A Distant Assistance Membership is for anyone that manages their own, or someone elses vacation rental but is not always here on the island to handle situations that would require them to physically go to the property.
That's when you lean in on your membership benefits.
It is a simple service that removes the stress and provides peace of mind, like insurance...for the things that could happen, or in worse cases, already happened! When the need arises, you simply call us and we will address the issue at hand.
Request our assistance via text or by calling, it's that simple.
We know it's hard being away from your property.
See the items below covered under the membership program.
*Please note that additional fees will be incurred for both specific requests not included above, as well as services provided outside of regular business hours.
Would like to WOW your guests? Would like better reviews? With our experience in real estate and staging, we will view your property from the eyes of the guest to assist & advise on decor, function, and necessity with an honest approach.
It's the FEELING you get knowing you're appreciated and taken care of that creates the memory, isn't it?
Give your guests that FEELING. Let them know you care about their stay. Call on BTR right away if your guest has a need or issue.
Has a problematic issue popped up? Is there an unexpected leak? Did something break? We can video conference, or call you from your property and provide insight, feedback, and assistance...complete with imaging of the issue.
Remain compliant. Reach out to us, we can accomodate you and/or your guests in a time of need.
Can't always be there but need a professional? We will help you book your professional and be there when they need to come in.
A complete checklist and quantity count of your home's interior items. See where you stand before the season begins and be sure your rental is ready! Includes all home contents and guest amenities.
Maybe you need a backup blanket or new pillows. Perhaps a lamp broke and you need a new one. Want to surprise your guests with lunch or a gift card? We'll make the run for you and get it to your place.
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